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Vintage Green

Vintage Green

FAQ


How to care for my Shiver and Duke?

To clean, simply wipe clean with a soft dry cloth. Do not immerse in harsh chemicals or use ultrasonic cleaners.

Remove your jewelry before showering, swimming or using cleaning products that contain chemicals. Avoid exposing jewelry to hair spray, perfume or other beauty products.

Store your jewelry in a pouch, box or jewelry box.


Where is Shiver and Duke manufactured?

Each piece of Shiver and Duke is individually hand-crafted in our Atlanta GA studio. We are committed to keeping our product American-made.


Shipping?

All of our products are made to order and ship via Fedex within 78 hours unless otherwise noted.


What is your return policy?

Shiver and Duke is committed to making your shopping experience a great one however, if you are unsatisfied we will gladly refund your purchase so long as it is within 30 days of your date of purchase and is still in original, unused condition (including vendor tags).

Prior to sending your purchase back to the studio please email info@shiverandduke.com letting us know that you will be returning your product. Upon inspection and approval we will refund your purchase (unless otherwise specified) and a confirmation email will be sent. Refunds typically take 3-5 business days and do not include any shipping costs associated with the original purchase. 

Please be sure to include your original receipt and ship your order to our studio at:

798 Wellesley Drive, Atlanta, GA. 30305. 

We recommend that you ship with an insured courier such as UPS or FedEx.

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